Website and Email Privacy Policy
Last updated [September 21, 2021]
Community Family Services of Ontario respects the privacy of our users. This Privacy Policy explains how we
collect, use, disclose, and safeguard your information when you visit our website www.cfso.care including
any other media form, media channel, mobile website, or mobile application related or connected thereto
(collectively, the “Site”). Please read this privacy policy carefully. If you do not agree with the terms of this
privacy policy, please do not access the site.
We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert
you about any changes by updating the “Last Updated” date of this Privacy Policy. Any changes or
modifications will be effective immediately upon posting the updated Privacy Policy on the Site, and you
waive the right to receive specific notice of each such change or modification.
You are encouraged to periodically review this Privacy Policy to stay informed of updates. You will be
deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes
in any revised Privacy Policy by your continued use of the Site after the date such revised Privacy Policy is
posted.
PERSONAL DATA
Email is deemed a form of insecure information. As much as CFSO undertakes our utmost precautions for
PHIPA compliance and information security, the use of email as a communication tool is only restricted to
administrative purposes, and would not contain any clinical data identifiable to any one individual.
CFSO website and social media channels are NOT platforms for storage or exchange of any personal or
health information. The CFSO website does NOT have form fields which are designed for users to ask
clinical questions or submit personal or health data. Disclaimers and warnings are shown on each platform
where users are able to enter their original information, to remind user to avoid entering personal and
health information.
DERIVATIVE DATA
CFSO website does not collect derivative data, regardless of where from which type of device you access
our site.
THIRD-PARTY DATA
CFSO website does not collect third party data about your social networks, regardless of where from which
type of device you access our site.
USE OF YOUR INFORMATION
Having accurate information about you permits us to provide you with a smooth, efficient, and customized
experience. Specifically, we may use email information provided by you to:
● Facilitate administrative communications, such as notifying your of scheduling changes
● Assist law enforcement and respond to subpoena
● Compile anonymous statistical data and analysis for use internally or with funders
● Send you updates of our agency information
● Contact when you when we believe that you or your related individuals are at risk of harm
DISCLOSURE OF YOUR INFORMATION
We may share information we have collected about you in certain situations. Your information may be
disclosed as follows:
By Law or to Protect Rights
If we believe the release of information about you is necessary to respond to legal process, to investigate or
remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may
share your information as permitted or required by any applicable law, rule, or regulation. This includes
exchanging information with other entities for fraud protection and credit risk reduction.
Third Party Access to Information
Data shared with third parties, except for cases involving law enforcement or safety, will be de-identified
and aggregated only.
Online Postings
When you post comments, contributions or other content to the Site, your posts may be viewed by all
users and may be publicly distributed outside the Site in perpetuity.
THIRD-PARTY WEBSITES
The Site may contain links to third-party websites and applications of interest, including advertisements
and external services, that are not affiliated with us. Once you have used these links to leave the Site any
information you provide to these third parties is not covered by this Privacy Policy, and we cannot
guarantee the safety and privacy of your information. Before visiting and providing any information to any
third-party websites, you should inform yourself of the privacy policies and practices (if any) of the third
party responsible for that website, and should take those steps necessary to, in your discretion, protect the
privacy of your information. CFSO is not responsible for the content or privacy and security practices and
policies of any third parties, including other sites, services or applications that may be linked to or from the
Site.
SECURITY OF YOUR INFORMATION
CFSO uses administrative, technical, and physical security measures to help protect your personal
information. While CFSO takes reasonable steps to secure the personal information provided to us, clients
are reminded to be aware that, despite utmost efforts by CFSO, no security measures are perfect or
impenetrable, and no method of data transmission can be guaranteed against any interception or other
type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized
parties. Therefore, CFSO cannot guarantee complete security if personal information share shared online.
POLICY FOR CHILDREN
CFSO does not knowingly solicit information from or market to children under the age of 13. If you become
aware of any data erroneously shared with us pertaining to children under age 13, please contact us at
info@cfso.care to rectify the situation.
CONTROLS FOR DO-NOT-TRACK FEATURES
While CFSO’s website does not track any access data, the browser used may contain cached data showing a
history to CFSO’s website. Most web browsers and some mobile operating systems include a Do-Not-Track
(“DNT”) feature or setting that users can activate to signal privacy preference not to have data about online
browsing activities monitored and collected. Users are reminded to use such feature should they want
eliminate web surfing history.
EMAILS & COMMUNICATIONS
If you no longer wish to receive correspondence, emails, newsletter or other communications from us, you
may opt-out by:
● Clicking UNSUBSCRIBE from our mailing list
● Contacting us using the contact information provided below
If you no longer wish to receive correspondence, emails, or other communications from third parties, you
are responsible for contacting the third party directly.
