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Due to the pandemic, CFSO has suspended its in-person operations starting October 1st, 2020. Some services are available by phone and teleservice. To serve the community during the pandemic, CFSO has introduced the following special services via phone and teleservice :

  1. We are offering quick access counselling to frontline health workers and their families, as well as individuals affected by anxiety and tension within the family due to the pandemic. 
  2. We also support Permanent Residents, Convention Refugees, Student Visa and Work Permit holders, with EI applications.

Call 416-979-8299

 Monday to Friday 9am to 5pm for service in English, Cantonese, Mandarin, and Vietnamese.  Services are free and confidential.


 因疫情嚴峻, 由十月 一日起,家和暫停面見服務,並將服務轉至線上,直至另行通知。  為協助華人社區應對疫症,家和推出以下線上服務:

線上/電話輔導服務,為前線醫療人員及其家人,及因疫情影響情緒及精神人仕而設。為失業或中小企財務困難的移民、難民、學生及工作簽證人士提供申請補助的服務。 逢星期一至星期五 — 早上九時至下午五時,

致電 416-979-8299


CFSO’s New Headquarters Equipped with Multi-Purpose and Multi-Modality Facilities

Scarborough, ON (2021/07/09) – In late 2019, the Community Family Services of Ontario (CFSO) learned that it had received a $98,800 Capital grant from the Ontario Trillium Foundation.  Funds from the grant have been used to install a security system, as well as create a playroom, and install audio/visual equipment too at its new headquarters, located at 4051 Gordon Baker Road, Unit A in Scarborough. Work is continuing on the centre, expected to open in the fall.

“I would like to congratulate Community Family Services of Ontario (CFSO) for being the recipient of capital funding investment from the Ontario Trillium Foundation,” said Aris Babikian, MPP for Scarborough-Agincourt. “CFSO is an outstanding organization that is dedicated to help our children, youth, and the most vulnerable. In addition, their programs to help build safe and harmonious communities in Scarborough-Agincourt, Scarborough, North York, and Markham are highly valued. To build healthy and productive families and society, organizations like the CFSO are essential to achieve these noble principles.”

“Centrally located at 404 and Steeles Avenue East, CFSO’s new headquarters is accessible from York Region, North York, Scarborough, and Toronto,” said Anna V. Wong, SLP, Executive Director, CFSO. “Within specially designed counselling offices with floor-to-ceiling walls and sound masking system, our Counsellors use trauma-informed and evidence-based therapy techniques, and culturally and linguistically appropriate, family-centered approach, to establish a long-lasting level of awareness and resilience amongst our clients, thanks to the contribution of Ontario Health, Immigration, Refugees and Citizenship Canada, and community donors.”

“Psychoeducational, socio-recreational, and employment skill training groups are also conducted at the new multi-purpose hall, made possible by OTF and Ministry of Children, Community and Social Services, to help victims of trauma, abuse, addictions, emotional disorders, poverty, exploitation, and socio-oppression re-integrate into the social and employment networks, for financial sustainability,” added Wong.

Incorporated in 1988, Community Family Services of Ontario is a non-profit, charitable, accredited, professional social services agency with a focus on Chinese Canadians.  Funded by the federal, provincial, and municipal governments, United Way GTA, and the community, CFSO has a goal to improve the overall psychosocial well-being of East Asian-Ontarians and to empower them to contribute to a safe community with harmonious families. CFSO’s team of psychotherapists, social workers, certified gambling counsellors, family therapists, speech-language pathologist, life skill coach, and settlement workers provide counselling, family, settlement, disabilities and special needs services to over 5,000 individuals per year.

The Ontario Trillium Foundation (OTF) is an agency of the Government of Ontario and one of Canada’s leading granting foundations. OTF awarded $115 million to 644 projects last year to build healthy and vibrant communities in Ontario.


Community Family Services of Ontario is recognized as the premier provider of family services to support our community, where all families live in a safe and harmonious environment.


Community Family Services of Ontario helps build a safe and harmonious community by providing professional counselling, settlement, disabilities, and special needs services to individuals and families in need.

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