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Due to the pandemic, CFSO has suspended its in-person operations starting October 1st, 2020. Some services are available by phone and teleservice. To serve the community during the pandemic, CFSO has introduced the following special services via phone and teleservice :

  1. We are offering quick access counselling to frontline health workers and their families, as well as individuals affected by anxiety and tension within the family due to the pandemic. 
  2. We also support Permanent Residents, Convention Refugees, Student Visa and Work Permit holders, with EI applications.

Call 416-979-8299

 Monday to Friday 9am to 5pm for service in English, Cantonese, Mandarin, and Vietnamese.  Services are free and confidential.


 因疫情嚴峻, 由十月 一日起,家和暫停面見服務,並將服務轉至線上,直至另行通知。  為協助華人社區應對疫症,家和推出以下線上服務:

線上/電話輔導服務,為前線醫療人員及其家人,及因疫情影響情緒及精神人仕而設。為失業或中小企財務困難的移民、難民、學生及工作簽證人士提供申請補助的服務。 逢星期一至星期五 — 早上九時至下午五時,

致電 416-979-8299



CFSO is a proud member of the Scarborough Ontario Health Team

Friday, November 27, 2020 – On November 18, the Honourable Christine Elliott, Deputy Premier and Minister of Health announced the Scarborough Ontario Health Team as one of the new teams in the province to implement a one-team approach to help keep clients, patients and families in our communities healthy and well. This is an important step on our journey together to provide collaborative, high-quality health and community services for the people of Scarborough and beyond.

“This is extremely exciting news for the community of Scarborough,” said Elizabeth Buller, President and CEO of Scarborough Health Network. “With this approval, our Scarborough Health Team partners can increase our efforts to transform the patient experience and offer a more integrated and seamless approach to delivering care.”

Scarborough Ontario Health Team (SOHT) is a network of over thirty partner organizations with a history of collaboration providing health and community services across the continuum of care for the diverse community of patients and families in Scarborough. SOHT is working together with the Scarborough Family Physicians Network of primary care physicians and includes a Client and Family Advisory Committee to help co-design practical solutions to providing care.

During COVID-19, our partners have developed coordinated programs including safety assessments and education to long-term care homes, centralized intake for Community Support Services and coordinated community testing, and our second annual community-based flu vaccine clinics. We are building on these efforts in the coming months with a focus on providing integrated services for frail seniors living with mental health and/or addictions issues and multiple chronic conditions, as well as caregivers for this population as we work to reduce health and social inequity to achieve population health.

“The establishment of the Scarborough Ontario Health Team will bring important healthcare and other services to the community in a coordinated fashion. In particular, TAIBU is looking forward to ensuring that vulnerable and marginalized residents from the Indigenous, Francophone, Black and other racialized communities will receive culturally and linguistically appropriate healthcare and social services within the SOHT.” Liben Gebremikael, Executive Director, TAIBU Community Health Centre.


Community Family Services of Ontario is recognized as the premier provider of family services to support our community, where all families live in a safe and harmonious environment.


Community Family Services of Ontario helps build a safe and harmonious community by providing professional counselling, settlement, disabilities, and special needs services to individuals and families in need.

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