About Us

Vision

Community Family Services of Ontario is recognized as the premier provider of family services to support our community, where all families live in a safe and harmonious environment.

Mission

Community Family Services of Ontario helps build a safe and harmonious community by providing professional counselling, settlement, disabilities, and special needs services to individuals and families in need.

Strategic Plan

Strengthen organizational financial health and ensure organizational sustainability

By improving efficiency of use of resources
By trialing social enterprise strategies & implementing fee-for-service in a gradual and sensitive way

Strengthen, enhance, and expand services primarily to individuals and families of Asian backgrounds affected by a variety of vulnerabilities

By conducting community outreach and public education
By developing new service modalities for clients with needs in mental health, behavioural addictions, trauma, settlement, disabilities, and special needs

Improve people and process to increase organizational competitiveness and service capacity

By improving the role definitions, productivity, and quality of service
By developing new skills to address the emerging needs in the community

Strengthen organization’s brand in the multiple professional fields that it serves

By positioning as the leading Asian provider and opinion leader in mental health, psychotherapy, counselling, family service, settlement service, disabilities and special needs services in Ontario
By positioning as advocate for the Asian community on mental health, counselling, psychotherapy, family service, settlement service, disabilities and special needs services

Privacy Policy

Annual Reports

Annual Report 2023/2024

Annual Report 2022/2023

Annual Report 2021/2022

Annual Report 2020/2021 page 1 2

Annual Report 2019/2020

Annual Report 2018/2019

*Audited Financial Statement available upon request

	Milestones
2019	English name changed to “Community Family Services of Ontario” Chinese name changed to「家和」 Headquarter moved to 4051 Gordon Baker Road, Unit A, Scarborough, ON M1W 2P3 Launch of the Disabilities and Special Needs Program
2012	Chinese name changed to「家和專業輔導中心」
2007	Received first Certificate of Accreditation from Canadian Family Services Accreditation Program (CFSAP) by Family Service Ontario
2001	Name changed to Chinese Family Services of Ontario
1989	Registered as a Charitable Organization
1988	Chinese Family Life Services of Metro Toronto Incorporated
1986	Chinese Family Life Services project initiated by the Association of Chinese Canadian social Workers