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Clinical Supervisor

JOB DESCRIPTION

Community Family Services of Ontario offers linguistically sensitive and culturally responsive counselling, family, mental health, settlement, and disabilities and special needs services to improve the psychosocial well-being of individuals, harmony within families, and safety in the community.

Opening:  Clinical Supervisor                                     Reporting to: Clinical Service Manager

Position Type:  21 hours per week, ending March 2023, with possibility of extension

Method of Application: info@cfso.care                 Application Deadline: 2022.09.15

Major Responsibilities

• Provide regular 1-on-1, dyadic, and group clinical supervision, and clinical crisis support for clinical staff.
• Conduct clinical record audit for all clinical staff, provide feedback to staff and follow up on individual improvement. Provide recommendations to Clinical Service Manager per audit results & improvements.
• Manage, plan and monitor agency operations and programs. Act as the resource person for the most updated industry best practices, and funder, college and accreditation compliance standards, and ensure compliance via policy updates, implementation, and staff training.
• Participate in counselling practice by conducting assessments, treatment, education, outreach, and case management for clients as required, and maintain documentation and reporting according to college, funder, and accreditation requirements.
• Maintain strict confidentiality as outlined in agency privacy and confidentiality policy.
• Report to Clinical Services Manager any identified risk in client care or clinical practices, according the ethics and practice standards of CRPO and OCSWSSW.

Qualifications

• University degree at the Masters level or above in a Social Work, Counselling, Couple and Family Therapy, Psychology, Mental Health or an equivalent field
• Minimum 5 years of clinical experience in psychotherapy and 3 years in clinical supervision, management, and administration with progressive responsibility
• Specialized in gambling addiction treatment, experiences in internet addiction is an asset.
• Professionally trained in couple and family therapy. Clinical member of CAMFT/AAMFT an asset.
• Knowledge of sensitivity and commitment to serving the Chinese community in Ontario
• Advanced skills & knowledge in college standards, supervision, psychotherapy, and psychoeducation
• Fluency in Verbal & Written English, Mandarin, and Cantonese. Fluency in Vietnamese an asset.
• Proficiency in MS Office software programs and usage of Internet
• Excellent communication, interpersonal, time management, and multi-tasking skills
• Ability to work independently and as a team member, subject matter expert, clinical advisor, supporting Clinical Services Manager and advising staff
• Willingness and ability to work days / evenings, and occasional weekends as required
• Membership in Good Standing in the categories of clinical supervisor, of a relevant governing body,
• Clearance from a Vulnerable Sector Police Screening

Community Family Services of Ontario is an inclusive employer and community service provider.

Accommodation is available under the Ontario Human Rights Code.

Position Type:   Temporary Full-Time, 6 months with possible extension

Supervised by:  Finance and Administration Officer

Apply by e-mail: info@cfso.care

Reporting to the Finance and Administration Officer, the Accounts & Payroll Administrator is responsible for preparation and processing of all payable/receivable transactions, payroll, reconciliations, CRA remittance, and support for monthly reporting and audit.

MAJOR RESPONSBILITIES

1. Accounts Payable/Receivable

• Set up a QuickBooks structure to document and track transactions, and facilitate formulaic allocation of transactions across multiple funders
• Manage weekly activities for Accounts Receivable and Accounts Payable via QuickBooks
• Manage the preparation, validation and distribution of Accounts Receivable processing reports
• Prepare the budget, cash forecast monthly, and funders’ reports for individual funders accordingly to their quarterly and annual schedules
• Assist in the preparation of internal financial statements and reports, maintaining the highest quality, reliability and accuracy
• Manage monthly and year-end closing processes, including reconciliations and analysis of related receivables, payables and other GL accounts
• Follow policies and procedures over the Accounts Receivable and Financial Reporting process
• Maintain internal controls over financial reporting
• Other related duties as assigned

2. Monthly Reconciliations and Journal Entries

• Reconcile and analyse monthly balance sheet accounts to ensure accuracy of account balances including short-term investments, prepaid accounts, other receivables, accrued liabilities, accrued purchases and unearned revenue.
• Investigate any large or unusual balances and provide explanations for Executive Director and Board of Directors.
• Prepare monthly bank reconciliations to ensure cash transactions recorded are complete and accurate.
• Maintain a master list of manual journal entries and prepare monthly journal entries as required along with supporting documents for the Executive Director and Board of Directors to review to ensure accuracy of assets and completeness of payables.
• Manual journal entries include record of:

o    Semi-monthly payroll and benefits payments

o    Monthly amortization of rental incentives and capital assets

o    Investment interest when short term investment matures and interest is paid out

o    Bank fees, interest charges, credit card charges and payroll service charges

o    Record HST payable, receivable

• Prepare monthly summary financials for the Executive Director and Board of Directors.
• Investigate and respond to questions provided by Management on monthly and quarterly financials, including providing back up support for transactions.
• Act as gate keeper to ensure transactions are recorded to correct general ledger accounts, where instruction provided differs from understanding of business, follow up to ensure transaction is recorded in correct general ledger accounts.
• Perform all record keeping for external customers including revenue invoice issuance, cash receipts, credit and debit notes, expense invoices and associated payments, payroll expenses and manual journal entries, where required. Perform monthly bank reconciliations and balance sheet account reconciliations for review by Executive Director and Board of Directors and provide explanation for any long outstanding reconciling items.
• At year-end, review revenue and expense and identify amounts set up as prepaid expenses and accrued liabilities to ensure year end financials are in accordance with Generally Accepted Accounting Principles (GAAP).
• Prepare year-end supporting schedule and gather supporting documentation for external auditor’s review.
• Assist Executive Director with financial information in proposal submission

3. Payroll

• Process full-cycle payroll in HRIS CCIM according to government legislation and company policies in a timely and accurate manner.
• Audit payroll records and perform adjustments and corrections where needed.
• Verity and implement payments for staff reimbursements of various types.
• Create and run payroll reports as required.
• Produce, review and submit ROEs.
• Create and maintain employee files accurately.
• Ensure that all government remittances and other payments are processed in a timely manner.
• Prepare and balance month end journal entries, payroll and reconciliations.
• Perform year end balancing and reporting.
• Partner with payroll and benefits providers to ensure timely and efficient processing.
• Ensure continuous improvement of payroll and benefit processes.
• Maintain the confidentiality of payroll information & respect privacy laws.
• Payroll tax set-up, deduction reconciliation, T4 reconciliation.
• Employer-employee matched benefit plan administration.
• Other duties as required.

QUALIFICATIONS

• Accounting degree from University or Advanced Diploma from recognized College
• Relevant experience in the non-profit sector
• Experience working in setting with multi-funding sources an asset
• 1-2 years of payroll experience an asset
• Experience/knowledge of Canada-wide payroll legislation and regulations
• Thorough knowledge of QuickBooks software
• Knowledge of HRIS CCIM an asset
• Proficient with Microsoft Office Suite (Word, Excel, PowerPoint and Outlook)
• Ability to handle multiple requests and work in a fast paced office environment
• Demonstrates a “can-do” attitude. Results-driven.
• Highly analytical and detail oriented, with the ability to analyze and organize information
• Strong commitment to customer service
• Excellent time management, able to work under pressure and meet deadlines
• Ability to adhere to strict deadlines and set priorities as required
• Desire to learn and to take on new responsibilities
• Proven problem solving capabilities
• General knowledge of health and safety approaches and standards
• Fluency in Verbal & Written English and Chinese (Mandarin and/or Cantonese)
• Proficiency in MS Office software programs and usage of Internet
• Excellent communication, interpersonal, and time management skills
• Ability to work independently and as a team member
• Willingness to work days / evenings, and occasional weekends as required
• Membership in Good Standing of a relevant governing body
• Clearance from a Vulnerable Sector Police Screening

Community Development Coordinator

JOB DESCRIPTION

Community Family Services of Ontario offers linguistically sensitive and culturally responsive counselling, psychotherapy, family therapy, newcomer settlement, disabilities and special needs services to enhance the functioning and the quality of life of individuals and families of East Asian descent in Ontario.

Position Title:    Community Development Coordinator

Position Type:   1-year contract, Full-Time, with possibility of extension

Start Date:          October 1, 2022

Apply by email: info@cfso.care

Major Responsibilities

• Report to Community Service Supervisor or their delegates for development of a community hub
• Participate actively in external partnership development, proposal and special project development.
• Monitor media and social media communities for community development needs identification.
• Develop and manage a volunteer program to train volunteers as future program leaders
• Prepare an agency environment conducive to social enterprise development
• Design and implement career counselling and language programs for newcomers.
• Support the youth service and national policy pathways mandates of the agency.
• Identify client needs, develop and implement service plans and evaluation per funder agreement
• Prepare accurate, comprehensive, and timely clinical documentation and statistical reports.
• Report to Executive Director or their delegates for coordination of research and advocacy activities
• Plan, manage, report on research projects, and liaise with subjects and third party researchers

Qualifications, Requirements & Character Attributes

• Work day and occasional evening or weekend shifts as assigned.
• Maintain strict confidentiality as outlined in agency privacy and confidentiality policy.
• Minimum master’s degree in Social Work, Community Development, or Mental Health.
• At least 2 years of work experience, and at least 1 year of experience in social service setting.
• Eligible for good standing of a relevant regulatory body in Ontario.
• Knowledge of, sensitivity in, and commitment to serve the East Asian community in Ontario.
• Experience in Accreditation, and Government funding requirements an asset
• Fluency in Verbal & Written English, Cantonese, and Mandarin. Vietnamese an asset.
• Excellent communication, interpersonal, time management, and multi-tasking skills.
• Ability to work independently and as a team member, with proactive and resourceful attitude.
• Clearance from a Vulnerable Sector Police Screening.
• Understanding of and commitment to compliance with the following statutes:
  • Regulated Health Professions Act
  • Health Information and Privacy Protection Act (HIPPA)
  • Personal Health Information Protection Act (PHIPA)
  • Freedom of Information and Protection of Privacy Act (FIPPA)

Community Family Services of Ontario is an inclusive employer.

Accommodation is available under the Ontario Human Rights Code.